The Finance/Utility reception desk at City Hall will open at 12 noon on July 9 & 10, 3 hours later than the usual hours. During the closure staff will be working on an upgrade to the utility billing system. The upgrade will provide customers with additional service and payment options in the future.
As part of the system upgrade, each customer’s utility account number will transition to a new number. The new account number will appear on your next bill mailed on August 1. It is important to be aware as you enter the account number for any electronic payment options you initiate. New account numbers will automatically be updated for customers who use Auto Pay (if you have this option it is noted on your bill.)
Should you need assistance with your account number please contact us at 360-342-5002 or by using our utilities request form