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Utility Billing
The City of Battle Ground Utility Billing is managed by the City's Finance Department.

All utility bills are the responsibility of the property owner.

Billing Process
The City of Battle Ground mails utility bills monthly. Bills are due and payable upon receipt and are considered past due if not received by the Finance Department by 5:00pm on the due date, shown on the bill.

Sample Bill


Delinquent Billing
A late charge of 10% or $10.00 whichever is greater will be assessed on all past due bills. The bill becomes delinquent after 21 days from the bill date. Delinquent accounts are subject to property liens and associated fees set by Clark County. Payments when received shall be applied by date in the following sequence: penalties, fees, taxes, water, sewer and storm drainage.

Sample Late Bill

Shut-off
The City prefers not to disconnect service; however, sometimes it becomes necessary. Before service is terminated, a notice will be sent for Past Due Payment. Past due accounts are subject to shut off and a service charge. An after-hours service fee to turn water back on is charged.  It is a violation to tamper with the meter for the purposes of turning water on or off. Water meters are the property of the City of Battle Ground. A fine will be assessed for meter tampering.

2016 Disconnect Service Calendar

Payment Options
The City accepts payment in a number of ways:
1. In person at City Hall
2. In a drop box located outside City Hall. 
3. In the mail
4. Reoccurring debit from your checking account
5. Online debit/credit card payments
6. Online checking account payments with e-check

Pay Bill Online
 

Direct Debit Payment Form

Additional Fees
NSF Check Fee $40.00
New Account Setup Fee $22.00
Service Charge on Shut-Off $27.00
After Hours service fee $95.00
Meter tampering fine up to $150.00


Disputes
Disputes regarding past due bills must be filed in writing prior to the date of termination on this notice. Customers may request a hearing to produce evidence why such utilities shall not be terminated.

Disputes should be addressed to :
Finance Director
City of Battle Ground
109 SW 1st Street Suite 217
Battle Ground, WA 98604


Red Flag Policy
The City has a policy to prevent identity theft in maintaining utility customer data as well as customer payments.

Red Flag Policy



Contact

Kawni Toulson
Senior Accounting Specialist
Contact Me

109 S.W. 1st St., Suite 217
Battle Ground, WA 98604

Ph: (360) 342-5002
Fx: (360) 342-5029

Counter Hours
Monday - Friday
9:00 am - 5:00 pm